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Waiter International: World Class/First Class, by Larry O Knight Master Butler
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This is book is designed for all front of the house personnel. It covers language, proper service, and a host of other guidelines for the staff. It can also be used as a training manual for owners and management, to improve and upgrade staff standards to the benefit of all concerned.
- Sales Rank: #11597691 in Books
- Brand: Brand: Outskirts Press
- Published on: 2011-07-20
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .23" w x 5.51" l, .29 pounds
- Binding: Paperback
- 98 pages
- Used Book in Good Condition
Most helpful customer reviews
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The best
By Larry O. Knight
Best book ever written on the subject of service
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